These booking conditions set out the terms and conditions which will apply to the contract. Villaparade
(which is a trading name of Airparade Limited, ATOL No. 5717) will be a principal in all contracts which
include air travel. Otherwise, we act as agent for specified suppliers.
1. Your Holiday Contract
When you make your booking, you will receive a brochure containing
these conditions. On receiving this, and by paying your initial monies,
you warrant that you have the authority to accept, and are accepting
on behalf of all your party, these conditions. A contract will exist as
soon as we issue our confirmation invoice which will specify, if we are
acting as a retail agent, the name of our principal/supplier. Where we
act as a principal, the contract between us is governed by English Law
and both parties agree to submit to the jurisdiction of the English Courts
at all times.
2. Contracts not including air travel
In making these contracts we act as the retail agent for the specified
suppliers and accept no liability whatsoever for any death, personal
injury, loss or damage of any kind, unless caused by our own
negligence. You will be bound by the booking conditions of the relevant
supplier, a copy of which will be made available to you on request.
3. Your Financial Protection
As members of ABTA (membership number W558X tour operator, and
F9683 retail) and holders of Air Travel Organisers' Licence No. 5717,
issued by the Civil Aviation Authority, we have ensured that the monies
paid for your holiday are fully protected.
4. Your Holiday Price
When you make your booking, you must pay a non-refundable deposit
of 30% of the total villa rental. The balance of the price of your travel
arrangements must be paid at least 12 weeks before your departure
date. The credit card charge for deposits is 1% and 2% for all balances
or part balance payments. There is a fixed debit card charge of £3 on all
payments. If the balance is paid by more than one credit
or debit card an additional administration charge is payable. If the
deposit and/or balance is not paid in time, we reserve the right to cancel
your travel arrangements. If the balance is not paid in time we shall retain
your deposit. For flights a deposit of £100 per person is payable and
any insurance premiums must be paid at the time of booking. All flights
are non-changeable and non-refundable; in the event of cancellation full
cancellation charges will apply.
The price of your travel arrangements is subject only to surcharges
for increases by Government action such as increases in VAT or any
other Government imposed increases. Even in this case, we will absorb
an amount equivalent to 2% of the price of your travel arrangements,
which excludes insurance premiums and any amendment charges.
Only amounts in excess of this 2% will be surcharged. If this means
paying more than 10% of the price of your villa accommodation, you
may cancel your accommodation and receive a full refund of all monies
paid, except for any premium paid to us for holiday insurance and any
amendment charges. Should you decide to cancel for this reason,
you must exercise your right to do so within 14 days from the issue date
printed on your confirmation invoice.
The price of your villa accommodation/car hire/transfers was calculated
using exchange rates quoted in the 'Financial Times Guide to World
Currencies' on 30th September 2007 in relation to the following
currencies: Euros, Cyprus Pounds.
5. If You Change Your Booking
If, after our confirmation invoice has been issued, you wish to change
your arrangements in any way, for example your chosen departure date
or accommodation, we will do our utmost to make these changes,
provided that written notification from the lead name on the booking is
received at least 12 weeks before your departure date. In all cases the
departure date may be brought forward but cannot be changed to a
later date. Any changes are subject to a minimum charge of £25 per
person named on the booking to cover our administration costs. If you
reduce your holiday duration or any part of it (eg downgrade car hire,
reduce booking from two weeks to one week) then this will be treated
as a cancellation of your accommodation and you will have to re-book
your holiday with the relevant cancellation charges. If you wish to change
your arrangements within twelve weeks of departure, this will be treated
as a cancellation of the original booking and you will have to pay the
applicable cancellation charges set out in the section below. Changes
to contractual arrangements, such as upgrades and extras, (including
informing our office of flight details if arranged separately) made within
28 days of your departure date will be subject to a £25 handling charge.
Within 14 days of departures no extra contractual arrangements can be
added or deleted to the booking unless in extreme circumstances when
Villaparade reserve the right to apply additional charges of up to £50 per
component.
6. If You Cancel Your Holiday
You, or any member of your party, may cancel the travel arrangements
at any time, but the cancellation will be effective only on the date on
which written notification signed by the person who made the booking is
received at our offices. Since we incur administrative costs in cancelling
your travel arrangements, you will have to pay the applicable cancellation
charges up to the maximum shown in the following table
| Period before departure shown within which written cancellation is received |
Amount of cancellation charge as a percentage of the price for the travel arrangements |
| 84 days or more |
Loss of Deposit |
| 42-83 days |
60% |
| 29-41 days |
80% |
| 0-28 days |
100% |
Note: If the reason for your cancellation is covered under the terms of your
insurance policy, you may be able to reclaim these charges. Where you
have booked your flights with us they are strictly non-changeable and nonrefundable
and in the event of cancellation 100% cancellation charges will
apply.
7. If We Change Your Holiday Arrangements
It is unlikely that we will make any changes but we do plan the
arrangements many months in advance and we reserve the right to
make changes. We distinguish between minor changes, in respect of
which no compensation is due, and major changes. Changes to aircraft
type or airline and/or the alteration of your outward/return flights by less
than 12 hours are deemed to be minor changes. A change of resort or
reduction in the standard of your accommodation is deemed a major
change and you will have the choice of either accepting the change of
arrangements, accepting an offer of alternative holiday accommodation
from us if available, or cancelling your accommodation and receiving
a full refund of all monies paid. In all cases, except where the change
arises due to reasons of force majeure, we will pay compensation as
detailed below:
| Period before departure shown within which written cancellation is received which a major change is notified to you or your travel agent |
Compensation per person (Excluding infants) |
| 42 days or more |
NIL |
| 28-41 days |
£10 |
| 15-27 days |
£20 |
| 14 days or less |
£30 |
Force Majeure: Compensation will not be payable if we are forced to cancel
or change your holiday arrangements in any way for reasons of war,
threat of war, riot, civil strife, industrial dispute, terrorist activity and its
consequences, natural or nuclear disaster, fire, adverse weather
conditions or any other circumstances amounting to force majeure.
8. If We Cancel Your Holiday
We reserve the r